Privacy Policy

1. Introduction

Vairt.ae is committed to providing the highest level of privacy and security regarding the collection and use of our customers’ personal information. This policy outlines how we may collect, use, and disclose your personal information, including when you contact us.

Personal information comprises all the details Vairt.ae holds or collects directly or indirectly (including via cookies or other similar tools) about you, your transactions, financial information, interactions, or dealings with Vairt.ae, including information received from third parties and information collected through the use of our website and mobile solutions.

If you have any questions regarding this privacy policy or the security of your personal information, please contact us at info@vairt.ae.

For more information about our use of cookies, please refer to our Cookie Policy.

Please take the time to read this privacy policy carefully. By opening an account with us, you consent to our use of your personal data in accordance with the Terms and Conditions and this Privacy Policy. By implementing and operating this policy, we aim to make your online experience more secure and enjoyable.

Use of the Vairt.ae website is subject to our Terms of Use, and any products and services supplied are subject to our Terms and Conditions. By visiting www.vairt.ae (“our site”), you are accepting and consenting to the practices described in this policy.

2. Why Have a Privacy Policy?

Various laws set out important standards regarding information that identifies a living individual, known as “personal data.” All organizations processing personal data must do so fairly and lawfully.

At Vairt.ae, we take our obligations seriously and comply with all necessary steps when storing and processing your personal data.

We collect, store, and process only the minimum required amount of personal data to offer and perform our services. Typical information we might ask for includes your name, address, other contact details, and Anti Money Laundering/Know Your Customer (AML/KYC) related information. Additionally, our servers automatically receive and record information on all visitors to our website. Please see section 5 (below) about cookies for more information.

We will record your personal data (aside from the automatic information detailed above) once you have fully registered.

We collect your personal data in several ways, including the following:

• If you provide it when communicating with us (e.g., when registering for our services);
• If you invest in any of our products or services;
• If you enter a competition or promotion;
• If you make payments or modify your account details; and
• When you visit our website (e.g., through cookies, technical information, including your Internet protocol (IP) address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform, and other browser-generated information such as information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number).
• Assessing customer suitability for products and services, AML/KYC assessments, and setting investor risk profiles. Conducting market research and surveys to improve our products and services. For the prevention, detection, investigation, and prosecution of crime (including without limitation, money laundering, terrorism, fraud, and other financial crimes) in any jurisdiction, identity verification, government sanctions screening, and due diligence checks. To comply with local or foreign laws, regulations, voluntary codes, directives, judgments or court orders, agreements between any member of Vairt.ae and any authority, regulator or enforcement agency policies, reporting requirements under financial transaction legislation, and demands or requests of any authority, regulator, enforcement agency, or exchange body. To seek professional advice, including in connection with any legal proceedings (including any prospective legal proceedings) for obtaining legal advice or establishing, exercising, or defending legal rights.

3. How Do We Use Your Personal Data?

We retain and use your personal data for the following main purposes:

• We reserve the right to access and disclose your personal data if we are required to do so by law, or if it is necessary for the proper operation of our systems, the protection of Vairt.ae or its users and customers, or for the enforcement of our Terms and Conditions;
• Processing applications made by you, running your accounts, providing our services, contacting you, and servicing our relationship with you; administration and accounting, billing and auditing, and other legal purposes;
• Security, payment verification, preventing and detecting money laundering, fraud, and other crimes, recovering debt; and
• Generating statistics on our users, such as the popularity of certain of our services, about the “traffic” on our websites. When we do this, data is anonymized, and you are not personally identifiable.
• To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
• To notify you about changes to our service; and
• To ensure that content from our site is presented in the most effective manner for you and your computer.
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and your computer;
• To allow you to participate in interactive features of our service when you choose to do so;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you; and
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Except where you have opted out, we may also use your personal data to keep you informed about relevant products and services. We may use your personal data, including your contact details, your application details, and details of the services we provide you with and how you use them, to decide what products and services may be of interest to you. We may contact you by telephone, post, email, and other electronic messages such as short text, video, and picture messaging with information, news, events, and seminars on our investment, banking, and financial services.

You can opt out of our tracking via this link.

4. Safeguarding Your Personal Data

The security of your personal information is important to us, and Vairt.ae has invested significant resources to protect the safekeeping and confidentiality of your personal information. When using external service providers, we require that they adhere to the same standards as Vairt.ae. Personal information may be transferred or stored at a location outside your country of residence. Regardless of where personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal information is kept secure.

The Internet is not a secure form of communication, and sending and receiving information over the Internet carries risks, including the risk of access and interference by unauthorized third parties. Information passing over the Internet may be transmitted internationally (even when the sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than your country of residence. We do not accept responsibility or liability for the confidentiality, security, or integrity of your personal information in connection with its transmission over the Internet.

However, we take all reasonable care in the collection, storage, processing, and disclosure of your personal data and have implemented internal security procedures to minimize the risk that unauthorized parties will be able to access the information. It is because of these security procedures that we may ask for proof of identity before we disclose any personal information about you.

To help protect your personal data and minimize the risk of it being intercepted by unauthorized third parties, our secure servers use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology when you submit information to us through our website. This security is documented by the usage of the secure “https” protocol and the padlock on the URL bar.

You can also help to protect your personal data by following the guidelines below:

• Choose a password that you will remember but would be hard for someone to guess. Ideally, it should include special characters (such as “?” or “#”) and numbers. We recommend that you change it regularly and if you need to write it down, always keep it in a safe place;
• Make sure that no one can see the details you are entering when you log in;
• Remember to close your browser each time you log off and end your session and, if possible, clear any history of the websites you have visited and that your browser may have saved or “cached”; and never disclose your account details to anyone;
• Ensure that the software you use has installed the latest security upgrades and that your software protection is up to date.
• To get the best from our services, please keep your personal data (including your email address) accurate and up to date. You can do this by logging into our secure website. We will store your personal data (aside from the automatic information detailed above) once we have received your registration.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Retention of Your Data

Information relating to your financial transactions with us will be kept for the period required by relevant UAE tax and revenue legislation.

Your personal profile and membership data will be retained while you continue to be an active free or paid member, and for up.

6. Disclosure of Personal Information

We allow third-party service providers to process personal information when necessary for services they provide to Vairt. These arrangements may involve your personal information being located in various countries, including the United Arab Emirates, where Vairt has its headquarters.

You should be aware that privacy laws may vary in different countries, which may not be as stringent as those in your country of residence. However, Vairt always strives to maintain the highest standards of privacy protection, regardless of where your personal information is located. Please note that our privacy policy does not apply to third-party websites where our online advertisements are displayed or to linked third-party websites that we do not operate or control.

We may share your information with selected third parties, including:

• Business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you;
• Advertisers and advertising networks that require the data to select and serve relevant ads to you and others;
• Analytics and search engine providers that assist us in improving and optimizing our site; and
• Credit reference agencies for assessing your credit score when this is required for entering into a contract with you.
• We may disclose your personal information to third parties in the following circumstances:
• In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;
• If we or substantially all of our assets are acquired by a third party, in which case personal data held about our customers will be one of the transferred assets; and
• If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply any agreements between you and us, or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

7. Withdrawal of Consent, Including Marketing Opt-Out

You may withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

You may also instruct us not to process your personal information for marketing purposes. Typically, you will either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

You can contact us at info@vairt.ae should you wish to exercise these important rights.

8. Monitoring

To the extent permitted by law, Vairt may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.

9. Right of Access

Subject to applicable law, regulations, and/or real estate industry guidelines, you may have the right to request a copy of the personal information processed in relation to you. Vairt may be allowed, by law, to charge a fee for providing you with a copy of your personal information.

To request a copy of your personal information, please contact us at info@vairt.ae.

10. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

11. Social Media

Vairt operates channels, pages, and accounts on some social media sites to inform, assist, and engage with customers. We monitor and record comments and posts made on these channels about Vairt so that we can improve our services.

Vairt is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.

12. International Data Transfers

Information that Vairt collects may be stored and processed in, and transferred between, any of the countries in which we operate to enable us to use the information in accordance with this privacy policy.

Information you provide may be transferred to countries, including the United States, which may not have data protection laws equivalent to those in force in the European Economic Area.

Additionally, personal information that you submit for publication on the website will be published on the internet and may be available globally via the internet. Vairt cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

13. Changes to This Privacy Policy

Vairt may, in its absolute discretion, update this privacy policy from time to time. We recommend that you review it regularly.

14. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@vairt.ae.